Teaching and Learning Support Office
The Teaching and Learning Support Office is part of the Directorate for the Student Experience. Our primary role is to manage and facilitate the implementation of institutional strategy for excellence in teaching and learning and the Manchester student experience working with academic and administrative staff across the University. With an extensive portfolio of policy development and implementation, project support and delivery, monitoring and review work and significant student partnership activity we support the continuous enhancement of teaching, learning and the student experience.
For more details of our work, visit About Us
Faculty Teaching and Learning Offices and Non-Faculty Teaching Centres
The TLSO works in partnership with Faculty Teaching and Learning Offices and other teaching centres on areas such as policy development and implementation; monitoring and review of teaching and learning activity; and ensuring fair and consistent application of policies and regulations.
The Peer Support programme promotes student engagement in co-curricular activity across the University. The programme includes the coordination of peer mentoring and Peer Assisted Study Schemes, the facilitation of student feedback and consultations and celebration of student activity.
Appeals and Complaints
We manage the University level stages of Student Appeals and Complaints to ensure that our students are treated fairly and consistently in the application of regulations and policies.
Information about student Academic Appeals and Complaints and the associated forms and regulations can be found on the Academic Appeals, Complaints and Misconduct section of this website, or on My Manchester for students.
New and Updated Policies
The main new or updated policies or procedures issued recently include:
- Policy on Advising Taught Students and Guidance on Advising - these were approved by Senate in April 2015, for implementation from September 2015
- Guidance on Examination Boards - updated version, to be used from Semester 1, 2015/16 Examination Boards
More detail of recent changes to TLSO-owned policies and procedures can be found at Changes made to teaching and learning policies and procedures.
Information about current consultations on teaching and learning policy and procedure documents, can be found on our Consultations webpage: