Teaching and Learning Support Office
The Teaching and Learning Support Office is part of the Directorate for the Student Experience. Our primary role is to manage and facilitate the implementation of institutional strategy for excellence in teaching and learning and the Manchester student experience working with academic and administrative staff across the University. With an extensive portfolio of policy development and implementation, project support and delivery, monitoring and review work and significant student partnership activity we support the continuous enhancement of teaching, learning and the student experience.
For more details of our work, visit About Us
Faculty Teaching and Learning Offices and Non-Faculty Teaching Centres
The TLSO works in partnership with Faculty Teaching and Learning Offices and other teaching centres on areas such as policy development and implementation; monitoring and review of teaching and learning activity; and ensuring fair and consistent application of policies and regulations.
Students as PartnersThe SaP programme promotes student engagement in co curricular activity across the University. The programme includes the coordination of Peer Support, the facilitation of student feedback and consultations and celebration of student activity.
Appeals and Complaints
We manage the University level stages of Student Appeals and Complaints to ensure that our students are treated fairly and consistently in the application of regulations and policies.
Information about student Academic Appeals and Complaints and the associated forms and regulations can be found on the Academic Appeals, Complaints and Misconduct section of this website, or on My Manchester for students.
New and Updated Policies
Recent changes to TLSO-owned policies and procedures can also be found at Changes made to teaching and learning policies and procedures. Details of new and updated policies and procedures:
- Policy on Mitigating Circumstances - revised in June 2014, with supporting documents now available, including Notification of Mitigating Circumstances form and Mitigating Circumstances Panels Terms of Reference. The Mitigating Circumstances: Guidance for Students is currently being updated.
- Policy on Recording and Monitoring Attendance - revised in June 2014
Information about current consultations on teaching and learning policy and procedure documents, can be found on our Consultations webpage: